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Employees with Communication Disabilities

 

Case study: University of Exeter

 The University of Exeter manages short and longer term placements from 8 weeks up to a year, offering an opportunity for new graduates to complete specific projects and for employers to “test drive” potential new employees.

As part of this process the University provides training opportunities for the graduates on key aspects of business. The ability to communicate well in a diverse world is certainly a key skill and Talkcoach was asked to design and deliver a practical and interactive half day training session.

The session enabled delegates to:
• Explore the diversity of communication in the context of the Equality Act 2010
• Reach an enhanced understanding of their own communication strengths and skills
• Learn practical networking techniques, including an elevator pitch

Feedback was very positive with delegates finding the advice on and practice in networking particularly valuable. Basic skills, like the use of a business card and the creation of an elevator pitch were covered. Delegates were also given valuable insights into communication diversity in an organisational context.

One delegate suggested that the session would have been better if a chocolate fountain had been available, however, typical other comments were:

“Keep up your good work”, “really useful”, “really good session both people very clear and good teachers who were good at their job. Well done!”, “Good balance between interactive work and power point presentations”, “well done”, “loved it”.

Enhanced performance through effective and confident speaking in the workplace: our innovative programme for individuals who stammer.